Privacy policy

Thank you for visiting our Website, and reviewing our Web Site Disclaimer and Privacy Policy. This is the Privacy Policy of Handdy.com Website (the "Site"), operated by Handdy.com Inc / IGS Automation & AI India Private Limited (Handdy or We) together with our sister companies and/or subsidiaries.

This policy sets forth the standards of use of www.handdy.com (Website/ Website software/Order management/Portal/Website application/Social media/Apps) which is operated by Handdy.com Corporation. It's sister companies or subsidiaries (Handdy or We).

By using the Website. If you do not agree to this policy, you should immediately cease all usage of this Website. We reserve the right, at any time, to modify, alter, or update this policy without prior notice. Modifications shall become effective immediately upon being posted at Handdy website. Your continued use of the service after amendments are posted constitutes an acknowledgment and acceptance of the agreement and its modifications.

All information on the Website, blogs and social media pages is provided for information purposes only and does not constitute legal, tax or professional advice. Therefore, it cannot be used and should not be relied upon. Should you require any professional advice, we recommend you consult a qualified professional/firm before you purchase any product or services from this Website.

Price of products and services

The price of any product, service or package you purchase from the website is clearly mentioned.

The total price for the product you purchase, will be displayed in your order confirmation page before you confirm and pay for the order.

We reserve the right periodically to update the prices on the Website and to add to, amend, or withdraw the products and services that we offer, without prior notice. Every effort is made to ensure that the prices are correct, but in the event of serious error, any transaction shall be voidable by us and you would then be entitled to a full refund.

We shall not be liable to you if we withdraw or amend any of the products or services we sell, refuse or fail to process an order.

Order placement

When you order a product or service from Handdy website, you agree to purchase the requested service in accordance with these Terms. Your order request is subject to acceptance by us and we reserve the right to decline or refuse any such requests in our sole discretion without providing any reason. It is your responsibility to ensure that the product or Service your ordered is suitable for your needs.

You must read and understand all information about the applicable product or service before placing your order. If you have any questions, you should seek professional advice from third party advisors, before ordering from our website. Placing an order is your sole responsibility. We do not provide legal, accounting or tax advice and if you have any questions, contact us before placing your order.

Creating an account with us

Our Website provides an account facility which allows you to gain additional privileges and also to purchase products or services. If you choose to register an account with us, you are solely responsible for maintaining the confidentiality and security of your account and for all activities that occur on or through this web account. You should never disclose your account information to anyone else. You agree to immediately notify Handdy of any security breach of your account. Handdy is not responsible for any losses you incur out of unauthorized use of your account. You agree to indemnify us for any loss or damage you may incur resulting from your account breach.

Automatic and recurring payment authorization

Some of our products or services ordered from this website may require recurring payment. By using our website, you are granting us automatic and recurring payment authority of the card used to purchase the product or service (or an alternative one, if supplied). Some of our services which would incur automatic recurring payments are (but not limited to) registered office address service, directors address service, business address service or mail forwarding service.

We will send you a notice in advance of expiry date of our intention to process payment. You will also have the right to cancel the service.

Refund policy

You can cancel any product that you purchase. Our service will automatically be terminated at the end of your payment cycle. Example: If you have purchased the product for each month, you can terminate whenever you want and we will not charge you for the next month. There is no refund of any amount that is paid for subscription. You are welcome to use the free version and try the software before you purchase it.

Confidentiality

You are responsible for all activities that occur under your password or account, and will keep your password(s) confidential. You will immediately notify us of any unauthorized use of your password or account or any other breach of security. You will not disrupt the functioning of the Service, solicit another user's password, or otherwise act in a way that interferes with other users' use of the Service. Nor may you post or distribute any computer program that damages, detrimentally interferes with, surreptitiously intercepts, or expropriates any system, data, or personal information.

Third party links and content

This Website and apps may contain links to other websites provided by third parties who offer products and services. These links can also be a part of our promotional activities. Such third party sites are completely independent of this site and as we have no control over them. We accept no liability in respect of your use or inability to use them or any of the content of such third-party sites. We likewise accept no liability in respect to any of the products, information, materials or services offered or provided by other organizations listed or linked from this Site. We also do not endorse any of these sites or their products and services. If you select, purchase, use or enter into a binding contract with any such third-party site, you agree to hold us harmless and hereby release us from any liability whatsoever whether arising out of contract, tort or otherwise for any liability, claim, injury, loss or damage suffered as a result of the you or any user offering to accept any products or service that are available from those third-party sites.

Warranty disclaimer

This site, including any content or information contained within it or any site-related service, is provided "as is," with all faults, with no representations or warranties of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. You assume total responsibility and risk for your use of this Website, Website-related services, and hyperlinked websites.

Handdy its affiliates, partners and vendors are neither responsible nor liable to you for any direct, indirect, incidental, consequential, special, exemplary, punitive, or other damages arising out of or relating in any way to the Website, site-related services, content or information contained within the Website, and/or any hyperlinked Website.

Although Handdy attempts to ensure the integrity and accurateness of the Website products and services, Handdy makes no guarantees whatsoever as to the correctness or accuracy of the Website or products. It is possible that the Website, instructions or other information could include inaccuracies or errors, and that unauthorized additions, deletions and alterations could be made to the Website by third parties. In the event that an inaccuracy arises, please inform support at handdy.com so that it can be corrected. Information and functionality contained on the Website may be changed or updated without notice.

Information We Collect When the Handdy mobile app (iOS and Android) is used

Account information

We require you to enter your email address registered with Handdy and login password to enable access to the mobile application. It is possible to login to the application using the fingerprint or facial recognition inbuilt into your phone. None of this biometric data is transferred to our servers or stored in any way in our application. We also provide the option to upload a profile picture which is saved securely to cloud servers, and which can be removed at any time.

Usage Information

We collect information about your use of the Handdy mobile app, including

  • 1. The time you logged into the app
  • 2. The time you started work
  • 3. The time you finished work and logged out of the app.
  • 4. The clients, tasks or projects worked on

GPS Data and Geolocation Data information

  • 1. Handdy uses the GPS device on your phone to store its location and display this on a map on your mobile device for certain user types such as Team Leaders and Administrators.
  • 2. On Android, when you access our Services from a mobile device through the mobile application, you may be asked to share your precise (GPS level) geo-location information and background location information. Such geolocation information may include physical locations visited (latitude & longitude) which is used to determine if the device is within a geofence or not. If the user is within the geofence, they are logged into the app, their work time is started and once they exit the geofence, their work time is stopped, and they are logged out of the app till they enter a geofence again. Such GPS and geolocation information is not transferred to any third-party services.

Device information data collection

To enable the provision of Services on the mobile app platform, we collect the following information about the mobile device

  • 1. Device ID
  • 2. Device model
  • 3. Mobile OS version

Automatically collected data for Analytics

We use data analytics to track and resolve app crashes. To enable this, we collect Device name and mobile version. We do not link the information we store within the analytics software to any Personal Data that you submit within the mobile application.

Use of data (European Union GDPR Requirement)

We use the collected data for various purposes:

To provide and maintain our Service

To notify you about changes to our Service

To allow you to participate in interactive features of our Service when you choose to do so

To provide customer support

To detect, prevent and address technical issues

To send information on new Handdy software or new features

To send pricing or other Handdy products related information

To send helpful information and tips about Handdy products and how to use

Retention of data

We will retain your personal data only for as long as is necessary for the purposes set out to provide your services or other services that you have elected. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.

Transfer of data

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. We use services from Google and Amazon to host all the information. This is done to perform the services that you have selected in this website.

Your consent to this terms and condition represents your agreement to this transfer. We will take all steps necessary to ensure that your data is treated securely and in accordance with this data security and GDPR requirements policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of data

Disclosure for law enforcement

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal requirements

We may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation

To protect and defend the rights or property of Handdy

To prevent or investigate possible wrongdoing in connection with the Service

To protect the personal safety of users of the Service or the public

To protect against legal liability

Security of data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your rights

We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

Whenever made possible, you can update your Personal Data directly within your account settings section. If you are unable to change your Personal Data, please contact us to make the required changes.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us at info at handdy.com.

In certain circumstances, you have the right:

To access and receive a copy of the Personal Data we hold about you

To rectify any Personal Data held about you that is inaccurate

To request the deletion of Personal Data held about you

You have the right to data portability for the information you provide to us. You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it.

You have the right to data portability for the information you provide to us. You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it.

Please note that we may ask you to verify your identity before responding to such requests.

Service providers

We regard your personal data as confidential and may share it with other third party companies when you provide your consent or if we are legally required to disclose it or pursuant to this Policy. Unless we are obliged or permitted by law to do so, personal data will not be disclosed to third parties contrary to this Policy.

We may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment handling, phone service, website design, accounting service, insurance, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services do have access only to contact information provided by users of this Website or service. Any personal data used by such parties is used only to the extent required by them to perform the services that we request. Any use for other purposes is strictly prohibited. Furthermore, any personal data that is processed by third parties must be processed within the terms of this policy and in accordance with the Data Protection Act 1998 and GDPR regulations.

Website interaction analytics

We may use third-party Service Providers to monitor and analyze how users behave on our website. As an example:

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor how people use our website and the time spent on each of the webpages etc. This data may be shared with other Google services.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/

Remarketing

We use remarketing services to advertise our services to you on third party websites after you visited our website. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our website.

Google AdWords

Google AdWords remarketing service is provided by Google Inc.

You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads

Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout - for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/

Payments

We provide paid products and/or services within the Service. In this case, we use third-party services for payment processing (e.g. payment processors).

We do not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Release

Handdy is not a party to any agreements entered into between you and its vendors or partners and has no control over the quality of products or services provided by those vendors or partners. You agree that you release Handdy, its officers, directors, employees or agents from all claims, demands and damages of every form, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with your relationship with the vendors or partners, or the products or services provided by the vendors or partners, or any actions of the vendors or partners. Handdy shall also not be liable for any claims or actions brought by its vendors or partners against you.

Limitation of liability

Handdy shall not be liable for any damages whatsoever. Handdy shall not be liable for any special, indirect, direct, consequential, or incidental damages, or damages for lost profits, loss of revenue, or loss of use, arising out of or related to this Website, products/services or the information contained in it. Whether such damages arise in contract, negligence, tort, under statute, in equity, at law, or otherwise, even if Handdy has been advised of the possibility of such damages.

Indemnification

You agree to indemnify and hold Handdy its parents, subsidiaries, affiliates, officers and employees, harmless from any claim or demand, including reasonable attorneys' fees and costs, made by you or any third-party due to or arising out of your use of the Website, products/services, the violation of this Agreement, or infringement by Member, or other user of the Service using Member's computer, of any intellectual property or any other right of any person or entity.

Modifications and service

Handdy reserves the right to modify or discontinue the Website with or without notice to you. Handdy shall not be liable to you or any third party should Handdy exercise its right to modify or discontinue the Website and services. You acknowledge and accept that Handdy does not guarantee continuous, uninterrupted or secure access to our Website and operation of our Website may be interfered with or adversely affected by numerous factors or circumstances outside of our control.

No unlawful or prohibited purpose

As a condition of your use of this Website, you warrant to Handdy that you will not use the Website for any purpose that is unlawful or prohibited by this Policy. Handdy retains the right, at our sole discretion, to immediately terminate any Handdy accounts involved with botnets, spamming and related misuse activities. Handdy reserves the right to direct the involved hostnames to a honeypot, loopback address, logging facility, or any other destination at our discretion.

Ownership, copyright and trademarks

The Website, and content generated by Handdy is used to create and operate the Website and is the property of Handdy or its licensors, and is protected by USA and international copyright laws. All rights to the formation services and Website content are expressly reserved. All trademarks, registered trademarks, product names and company names or logos mentioned in the Website are the property of their respective owners. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation.

You acknowledge that any and all information voluntarily posted or submitted by you, including but not limited to reviews, blog posts, forum posts, comments, suggestions, ideas, questions, know-how, techniques ("collectively, "Content"), is and will not be considered as confidential or proprietary. You acknowledge that any and all Content provided by you does not contain information that is defamatory, illegal, infringing on any intellectual property rights, or injurious to any party. By voluntarily posting or submitting your Content, you grant Handdy and its affiliates a non-exclusive, perpetual, royalty-free, worldwide, licensable, and irrevocable right to use, publish, distribute, translate, create derivative works, adapt, sell, perform, reproduce, reverse-engineer, recompile, modify, and display Content. You also grant Handdy and its affiliates the right to use the name you submit in association with your Content and the right, but not obligation, to remove or edit your Content for any reason.

Your Content is your responsibility. We have no responsibility or liability for it, or for any loss or damage your Content may cause to you or other people. You are solely responsible for maintaining copies of and replacing any User Content you post or store on the Services.

Governing law and jurisdiction

A. By using our Website and by purchasing products or services from it, you are governed in accordance with the laws of Pennsylvania, USA.

B. The Pennsylvania courts shall have exclusive jurisdiction over any dispute or difference whatsoever arising out of or in connection with your use of the web site or the purchase of any products or services from it.

We appreciate you using our Website for your new business incorporation and purchasing our products or services. We value your business and look forward to your suggestions, comments and participation in our social media area (blog, forum and Facebook pages).