{"id":137,"date":"2012-08-09T10:16:01","date_gmt":"2012-08-09T10:16:01","guid":{"rendered":"https:\/\/www.handdy.com\/invoices\/support\/?p=137"},"modified":"2021-04-13T12:45:51","modified_gmt":"2021-04-13T12:45:51","slug":"how-do-i-change-the-email-text-that-is-sent-to-the-customer","status":"publish","type":"post","link":"https:\/\/www.handdy.com\/invoicing-help\/how-do-i-change-the-email-text-that-is-sent-to-the-customer\/","title":{"rendered":"How do I change the email text that is sent to the customer?"},"content":{"rendered":"<p>&nbsp;<\/p>\n<ul>\n<li>Under \u2018Settings\u2019 is the \u2018e-mail text content settings\u2019 which has options like<\/li>\n<\/ul>\n<p><b>Email text sent to clients:<\/b> This email text is sent to your clients along with new invoices<\/p>\n<p><b>Resend invoice:<\/b> This email text is sent to your clients along with new invoices<\/p>\n<p><b>Payment received with thanks:<\/b> This automatic email is sent to your clients after they make payment<\/p>\n<p><b>Due date coming up shortly: <\/b>This automatic email will be sent to your clients to remind them of the due date to make payment<\/p>\n<p><b>Invoice is overdue now: <\/b>This automatic email will be sent to your clients if invoice is not paid by due date<\/p>\n<p><b>Payment received confirmation: <\/b>You will get this email when your client makes the payment<\/p>\n<p><b>New user activation email:<\/b> New user activation email is sent to new users. This automatic email is sent when you add a new user within your account.<\/p>\n<p><b>Set when to send automatic reminder and overdue messages:<\/b> Automatic reminder and overdue setting.<\/p>\n<p><a href=\"https:\/\/www.handdy.com\/invoicing-help\/wp-content\/uploads\/2012\/08\/image021.png\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-970\" alt=\"image021\" src=\"https:\/\/www.handdy.com\/invoicing-help\/wp-content\/uploads\/2012\/08\/image021.png\" width=\"681\" height=\"446\" srcset=\"https:\/\/www.handdy.com\/invoicing-help\/wp-content\/uploads\/2012\/08\/image021.png 880w, https:\/\/www.handdy.com\/invoicing-help\/wp-content\/uploads\/2012\/08\/image021-300x197.png 300w, https:\/\/www.handdy.com\/invoicing-help\/wp-content\/uploads\/2012\/08\/image021-768x504.png 768w\" sizes=\"(max-width: 681px) 100vw, 681px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>Depending on the task that you wish to perform, you can select a particular option.<\/li>\n<li>For an example, if you wish to acknowledge your customer for the payment that you received, select \u2018Payment received with thanks\u2019 option.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.handdy.com\/invoicing-help\/wp-content\/uploads\/2012\/08\/image023.png\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-971\" alt=\"image023\" src=\"https:\/\/www.handdy.com\/invoicing-help\/wp-content\/uploads\/2012\/08\/image023.png\" width=\"697\" height=\"456\" srcset=\"https:\/\/www.handdy.com\/invoicing-help\/wp-content\/uploads\/2012\/08\/image023.png 1007w, https:\/\/www.handdy.com\/invoicing-help\/wp-content\/uploads\/2012\/08\/image023-300x197.png 300w, https:\/\/www.handdy.com\/invoicing-help\/wp-content\/uploads\/2012\/08\/image023-768x503.png 768w\" sizes=\"(max-width: 697px) 100vw, 697px\" \/><\/a><\/p>\n<ul>\n<li>An email template opens up with the subject line \u2018Thank you for your payment\u2019<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/www.handdy.com\/invoicing-help\/wp-content\/uploads\/2012\/08\/image025.png\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-972\" alt=\"image025\" src=\"https:\/\/www.handdy.com\/invoicing-help\/wp-content\/uploads\/2012\/08\/image025.png\" width=\"675\" height=\"442\" srcset=\"https:\/\/www.handdy.com\/invoicing-help\/wp-content\/uploads\/2012\/08\/image025.png 1007w, https:\/\/www.handdy.com\/invoicing-help\/wp-content\/uploads\/2012\/08\/image025-300x197.png 300w, https:\/\/www.handdy.com\/invoicing-help\/wp-content\/uploads\/2012\/08\/image025-768x503.png 768w\" sizes=\"(max-width: 675px) 100vw, 675px\" \/><\/a><\/p>\n<ul>\n<li>By default, the email will have content. Do not edit anything enclosed within \u201c%\u201d. These are codes for relevant invoice number, company name and so on. The relevant information will be inserted automatically into your email.<\/li>\n<li>You can edit the text outside of the coding (%) and change the message you wish to convey in the body of your email and\/or the subject as required.<\/li>\n<li>If you want to edit the keyword between the %, select the keyword from the drop down list below and insert it at the appropriate places.<\/li>\n<li>Click on \u2018Update\u2019 option after you have made the required changes.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.handdy.com\/invoicing-help\/wp-content\/uploads\/2012\/08\/image027.png\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-973\" alt=\"image027\" src=\"https:\/\/www.handdy.com\/invoicing-help\/wp-content\/uploads\/2012\/08\/image027.png\" width=\"672\" height=\"440\" srcset=\"https:\/\/www.handdy.com\/invoicing-help\/wp-content\/uploads\/2012\/08\/image027.png 1007w, https:\/\/www.handdy.com\/invoicing-help\/wp-content\/uploads\/2012\/08\/image027-300x197.png 300w, https:\/\/www.handdy.com\/invoicing-help\/wp-content\/uploads\/2012\/08\/image027-768x503.png 768w\" sizes=\"(max-width: 672px) 100vw, 672px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>An email will be sent to your customer<\/li>\n<li>Select \u2018Restore default settings\u2019 option to switch back to the default settings<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Note:<\/p>\n<p>Have you tried our <a title=\"Self employed accounting software from Handdy\" href=\"https:\/\/www.handdy.com\/accounts\">self employed online accounting software<\/a> yet? Get it now<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Under \u2018Settings\u2019 is the \u2018e-mail text content settings\u2019 which has options like Email text sent to clients: This email text is sent to your clients along with new invoices Resend invoice: This email text is sent to your clients along with new invoices Payment received with thanks: This automatic email is sent to your [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[8],"tags":[],"views":656,"_links":{"self":[{"href":"https:\/\/www.handdy.com\/invoicing-help\/wp-json\/wp\/v2\/posts\/137"}],"collection":[{"href":"https:\/\/www.handdy.com\/invoicing-help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.handdy.com\/invoicing-help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.handdy.com\/invoicing-help\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.handdy.com\/invoicing-help\/wp-json\/wp\/v2\/comments?post=137"}],"version-history":[{"count":1,"href":"https:\/\/www.handdy.com\/invoicing-help\/wp-json\/wp\/v2\/posts\/137\/revisions"}],"predecessor-version":[{"id":1646,"href":"https:\/\/www.handdy.com\/invoicing-help\/wp-json\/wp\/v2\/posts\/137\/revisions\/1646"}],"wp:attachment":[{"href":"https:\/\/www.handdy.com\/invoicing-help\/wp-json\/wp\/v2\/media?parent=137"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.handdy.com\/invoicing-help\/wp-json\/wp\/v2\/categories?post=137"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.handdy.com\/invoicing-help\/wp-json\/wp\/v2\/tags?post=137"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}