Do you have fun at work? Yes?<\/p>\n
Well, however comfortable and fun work may be there is always an occasional time of crisis. And crisis – is NOT fun.<\/p>\n
Not everyone handles a crisis well. The following incident that one of my friends was telling me about is a good example.<\/p>\n
She works as a Sales Executive for a company that sells herbal diet pills. They work as teams with a Team Leader heading the division. Each member of the team has a \u2018sales target\u2019 of selling 200 cartons of pills within a 3 month period. This happens to be an unreasonable target, given that the product is fairly new in the market. The team leader understood, and therefore did not pressurize the team to meet the target.<\/p>\n
But what happens when the CEO decides to make a surprise visit?<\/strong><\/p>\n One morning, the secretary receives a call announcing that the CEO would be coming down from India in 2 days, and that he would be visiting the office.<\/p>\n When this news reached the Team Leader, all hell broke loose \u2013 yes, he pushed the panic button! He summoned the team and began yelling at them for not meeting their sales targets. The enraged employees retorted with \u201cHow could you expect it when you didn\u2019t ask for it all these months?\u201d<\/p>\n As you can see, this situation now turned into a never ending blame-game!<\/p>\n What the Team Leader should have done<\/strong><\/p>\n The surprise visit of the CEO was indeed a crisis but the Team Leader hit the \u2018panic button\u2019 instead of thinking of a solution. The result was a \u2018blame-game\u2019 which only won the hatred of his team.<\/p>\n The Team Leader should have focused on \u2018handling the situation\u2019 before yelling at his team. The crisis here was the CEO\u2019s surprise visit. It is clear that the team had not met its target, so the TL should have come up with a suitable solution instead trying to evade his responsibility by blaming his team members.<\/p>\n What you should learn from this example<\/strong><\/p>\n Never press the panic button!<\/p>\n From this example, it is clear that no good will ever come from it. But unfortunately, most people react in same way the Team Leader did in the face of a crisis – anger followed by a defensive attitude of transferring the blame to someone else.<\/p>\n Whether you are an employee or a boss, a crisis bound to happen at some point of time. Adopting a practiced calmness is the only way to handle such situations. Just remember, pushing the \u2018panic button\u2019 is going to be of no help.<\/p>\n Have you dealt with a similar crisis? Let us know through your comments.\uf04a<\/p>\n","protected":false},"excerpt":{"rendered":" Do you have fun at work? Yes? Well, however comfortable and fun work may be there is always an occasional time of crisis. And crisis – is NOT fun. Not everyone handles a crisis well. The following incident that one of my friends was telling me about is a good example. She works as a…<\/p>\n","protected":false},"author":3,"featured_media":1080,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[145],"tags":[144,175],"thb-sponsors":[],"class_list":["post-950","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-ideas-and-tips","tag-boss-psychology","tag-team-work"],"yoast_head":"\n